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Terms of service

Terms of Service

TruMark Collective LLC
Updated March 1, 2026

Welcome to TruMark Collective LLC (“we,” “us,” or “our”).
TruMark Collective LLC owns and operates this website (the “Site”). By accessing or using our Site and services, you agree to comply with and be bound by the following Terms of Service (“Terms”).

These Terms apply to all users of the Site, including visitors, customers, vendors, and partners. If you do not agree to these Terms, please do not use our Site or services.

We reserve the right to update or modify these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of those changes.

1. Online Store Terms

By using this Site, you confirm that:

  • You are at least the age of majority in your jurisdiction or have parental consent.

  • You will not use our products or services for any unlawful, fraudulent, or unauthorized purpose.

  • You will not interfere with the security, functionality, or operation of the Site.

  • You will not violate any applicable laws in your jurisdiction.

We reserve the right to refuse service, suspend accounts, or terminate access at our discretion, including for suspected fraud, abuse, or harmful conduct.

2. General Conditions

We reserve the right to refuse service or cancel orders at any time for any reason.

Non-payment information you provide may be transferred unencrypted across networks for compatibility purposes. Payment information is always encrypted and processed securely.

You may not reproduce, duplicate, copy, sell, or exploit any portion of the Site or Service without written permission from TruMark Collective LLC.

3. Accuracy of Information

We strive to ensure all information on our Site is accurate and current. However, we do not guarantee that descriptions, pricing, or other content will always be error-free or complete.

Information on this Site is provided for general purposes only and should not be relied upon as the sole basis for important decisions.

We reserve the right to modify or remove content at any time without notice.

4. Products & Services

All products are custom printed and made to order unless otherwise stated.

  • Certain products may have limited quantities.

  • Product colors and images may vary slightly due to screen settings.

  • We reserve the right to limit sales by person, region, or quantity.

  • We may discontinue or modify products at any time.

For details regarding returns, please refer to our Return Policy.

5. Billing & Account Information

We reserve the right to refuse or cancel any order, including orders that appear duplicate, fraudulent, or high-risk.

You agree to provide accurate billing and shipping information. Incorrect details may result in delays or cancellations.

All prices are listed in USD and may be subject to applicable taxes.

6. Third-Party Tools & Links

We may provide access to third-party tools or links that we do not control.

These services are provided “as is” and “as available.”
TruMark Collective LLC is not responsible for any damages resulting from your use of third-party services.

Please review third-party terms and policies before engaging with them.

7. User Submissions & Content

If you submit feedback, designs, comments, or other materials, you grant TruMark Collective LLC the right to use, reproduce, and share them without obligation or compensation.

You agree that your submissions will not:

  • Violate intellectual property rights

  • Contain unlawful or offensive material

  • Include malicious code or harmful software

We reserve the right to remove content that violates these Terms.

8. Privacy

Your personal information is governed by our Privacy Policy.

9. Errors & Inaccuracies

Occasionally, information on our Site may contain typographical errors or inaccuracies related to pricing, availability, or descriptions.

We reserve the right to correct errors and update information without prior notice, including after an order has been submitted.

10. Prohibited Uses

You may not use the Site for:

  • Unlawful or fraudulent activity

  • Violating intellectual property rights

  • Uploading malicious code or spam

  • Collecting personal information of others

  • Harassment, discrimination, or defamation

  • Circumventing security measures

Violation of these prohibitions may result in termination of access.

11. Disclaimer of Warranties & Limitation of Liability

Our products and services are provided “as is” and “as available.”

We do not guarantee uninterrupted or error-free service.

To the fullest extent permitted by law, TruMark Collective LLC and its affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Site or products.

12. Indemnification

You agree to indemnify and hold harmless TruMark Collective LLC, its owners, employees, and partners from any claims or liabilities arising from your violation of these Terms or applicable laws.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

14. Termination

These Terms remain effective unless terminated by either party.

You may terminate by ceasing use of the Site.
We may suspend or terminate access without notice if you violate these Terms.

15. Entire Agreement

These Terms, along with our Privacy Policy and Return Policy, constitute the entire agreement between you and TruMark Collective LLC.

16. Severability

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

17. Changes to Terms

We may update these Terms at any time. The most current version will always be available on this page.

Continued use of the Site constitutes acceptance of any updates.

18. Contact Information

If you have questions regarding these Terms of Service, please contact us:

TruMark Collective LLC
Email: trumarkcollective@gmail.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)